CANCELLATION POLICY
MEMBERSHIPS & PROGRAMS
MEMBERSHIP SUBSCRIPTIONS:
SOS - Selling on Social
Alumni Coaching
PROGRAMS:
F&W - Funnels & Webinars
The Digital Product Lab
Kickstart Your Online Business
By joining any of our Membership Subscriptions and/or Programs, you are agreeing to the following terms & conditions as stated below.
REFUNDS, RETURNS & CANCELLATIONS, PAYMENT PLANS & FAILED PAYMENTS
All sales of digital products - downloadable upon confirmation of purchase - are FINAL, unless otherwise stated in a guarantee.
REFUNDS POLICY
Section 23 Terms & Conditions
By purchasing our digital products, programs, or membership subscriptions, you acknowledge and agree that all sales are final.
Due to the digital and downloadable nature of these products, we do not offer refunds or returns under any circumstances. This policy applies to all products and services, including but not limited to membership subscriptions.
Refund requests, regardless of the reason or circumstances, will not be considered. This policy is strictly enforced in compliance with Australian Consumer Law.
RETURN POLICY
All digital products and services, including instant downloads, are non-returnable and non-refundable. Once a purchase is completed, no returns will be accepted under any circumstances.
Nothing in these Terms and Conditions excludes, restricts, or modifies any rights or remedies that you may have under Australian Consumer Law or other applicable legislation, including any guarantees or warranties that cannot lawfully be excluded.
CANCELLATION POLICY
Monthly Membership Subscriptions:
Annual Membership Subscriptions:
General Conditions:
PAYMENT PLANS
Payments for all payment plans will be automatically debited every 30 days from the payment method provided at the time of registration. The recurring payment schedule begins 30 days from the date of initial sign-up. It is your responsibility to ensure that sufficient funds are available in the nominated account or on the provided card to allow for successful payment processing.
By enrolling in a payment plan, you acknowledge and agree that you are contractually obligated to complete the full repayment term as specified at the time of purchase.
This includes:
Failure to complete the agreed repayment term may result in enforcement actions, including but not limited to referral to a debt recovery agency, in accordance with applicable laws.
FAILED PAYMENTS
Failed Payments
If a scheduled payment is unsuccessful, you will be notified via email and required to update your payment information within two (2) calendar days. If the payment fails again on the second attempt:
Initial Payment Failure
In the event that your initial payment fails, you will be notified via email and requested to update your payment information within two (2) calendar days. If the payment remains unsuccessful on the second attempt, access to the program will be suspended until payment is rectified.
This policy complies with Australian Consumer Law, ensuring transparency and fairness while maintaining the enforceability of payment obligations.
LIFETIME ACCESS
"Lifetime access" refers to access for the duration of the program's availability. If, for any reason, Maren Barnard decides to discontinue or retire the program, you will be provided with at least ninety (90) days' notice. During this period, you will have the opportunity to download any training materials onto your personal device for future use.
CONTACT US
If you have any questions or concerns regarding our Memberships or Programs, you may contact us using the following details:
By email: maren@marenbarnard.com
Effective date: 1st November 2021
Updated: 9th Janaury 2025
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